Terms of service
# Terms of Service
**Last updated:** July 27, 2026
Welcome to Valvane. These Terms of Service ("Terms") govern your use of our website and the purchase of products from Valvane. By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website.
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# Company Information
**Valvane**
Shop 4, Island Emporium
Cnr Ashmore & Bundall Road
Bundall QLD 4217
Australia
Customer Support Email: **contact@Valvane.shop**
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# Eligibility
By using this website, you confirm that:
- You are at least 18 years old, or have the permission of a parent or legal guardian.
- The information you provide is accurate and complete.
- You are legally capable of entering into binding contracts.
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# Products
We strive to ensure all product descriptions, images, sizing information, and prices are accurate.
However:
- Colors may vary depending on your device or monitor.
- Product images are for illustration purposes only.
- Minor variations may occur due to manufacturing processes.
We reserve the right to modify or discontinue products without prior notice.
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# Pricing
All prices displayed on our website are shown in Australian Dollars (AUD) unless otherwise stated.
Prices may change without notice.
In the event of a pricing error, Valvane reserves the right to cancel any affected order and issue a full refund.
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# Orders
After placing an order, you will receive an order confirmation email.
This confirmation does not constitute acceptance of your order.
We reserve the right to:
- Refuse or cancel any order.
- Limit quantities purchased.
- Cancel orders suspected of fraud or unauthorized activity.
If payment has already been received for a cancelled order, a full refund will be issued.
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# Payments
We accept secure payment methods offered through Shopify.
Payment must be successfully authorized before an order is processed.
We do not store your full payment card information.
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# Shipping
Shipping times and processing estimates are outlined in our Shipping Policy.
Estimated delivery dates are not guaranteed and may be affected by circumstances beyond our control, including:
- Weather conditions
- Carrier delays
- Public holidays
- Customs or government actions (if applicable)
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# Returns & Refunds
Returns and refunds are governed by our Refund Policy.
Customers should review the Refund Policy before making a purchase.
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# Order Cancellation
Orders may be cancelled before they have entered processing.
Once an order has been dispatched, cancellations are no longer possible.
Customers may instead request a return after delivery if eligible under our Refund Policy.
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# Intellectual Property
All content on this website, including but not limited to:
- Logos
- Images
- Product descriptions
- Graphics
- Designs
- Text
- Website layout
is the property of Valvane or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
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# Acceptable Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt to interfere with website security.
- Upload malicious software.
- Misuse customer accounts.
- Violate any applicable laws.
We reserve the right to suspend or terminate access for violations of these Terms.
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# Limitation of Liability
To the fullest extent permitted by law, Valvane shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Use of the website
- Delayed deliveries
- Product availability
- Loss of profits
- Loss of data
Nothing in these Terms excludes any rights that cannot legally be excluded under Australian Consumer Law.
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# Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
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# Privacy
Your use of this website is also governed by our Privacy Policy.
By using our website, you consent to the collection and use of your information in accordance with that policy.
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# Third-Party Services
Our website may contain links to third-party websites or services.
Valvane is not responsible for the content, policies, or practices of third-party websites.
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# Changes to These Terms
We reserve the right to update these Terms at any time.
Changes become effective immediately upon publication on this page.
Your continued use of the website constitutes acceptance of any updated Terms.
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# Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Australia.
Any disputes arising under these Terms shall be subject to the jurisdiction of the Australian courts.
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# Contact Us
If you have any questions regarding these Terms of Service, please contact us:
**Valvane**
Shop 4, Island Emporium
Cnr Ashmore & Bundall Road
Bundall QLD 4217
Australia
Email: **contact@Aurevo.shop**